Returns and Refunds Policy
Thank you for shopping at Poopsie’s.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By phone number: 815.777.1999
- By email: [email protected]
- By visiting this page on our website: https://poopsies.com/contact/
Send the product with its original packing to:
402 South Main Street
Galena, IL 61036 United States
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Poopsie’s.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 815.777.1999
- By email: [email protected]
- By visiting this page on our website: https://poopsies.com/contact/